You work for a hospital in the registration and admissions department, and most of your tasks are performed manually. For example, when an individual checks in, you must obtain personal information, details on an individual’s medical background, and hospitalization insurance. You are a strong advocate for information technology and have proposed to IT management that information systems would be beneficial. The hospital has decided to develop and implement an information system that helps to streamline your processes. Since you have extended personal experience with the processes, and you have considerable knowledge of information systems and technology employed by your counterparts at other hospitals, you have been asked to function as the project business analyst. You will work very closely with the IT department’s system analyst. The system analyst has questions regarding the following:
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