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Job title: Manager Office Services 1

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Job description:

As a Manager in the workers’ compensation dept., 1) supervise employees in central office for optimum utilization of services and equipment including receptionists, records (filing), word processing, messenger service, supplies, mail services, telecommunications, telephone and fax services, secretarial services, kitchenette, and building security. Arranges for purchase of office supplies and equipment. May also supervise maintenance and alteration of office areas and equipment layout and housekeeping. 2) Represents workers’ compensation on administrative matters, such as Stars administration, electronic submission of first reports, timely submission of regulatory forms, management of litigation database and court hearings, and pharmacy portal request management. Recommends, interprets, and/or implements company and internal administrative policies and procedures. 3) Performs a combination of administrative tasks in such functional areas as case management support and human resources.

Copy of my resume: Please re-do the summary and highlights (make them eye-catching)


Over 7 years experience delivering quality customer services and support in large and mid-scale business environments. Experience includes inventory control, customer assisting, material handling. Significant experience dealing with and safeguarding confidential documents. Additional experience includes: Highly qualified, articulate and resourceful with three years of experience. Expert at meeting requirements, research and resolving customer issues. Motivated, quick learner with a record of achievement in management and all aspects of logistics.

HIGHLIGHTS               Word, Access, Excel, Outlook, and

PowerPoint. SAP (highly experience) and

WMS. MS Office Suite (including Word,

Excel, and Outlook), Microsoft Project.


07/2013to Current         Supply Chain Material Handler (make duties eye-catching)

Huntington Ingalls Industries -Newport News, VA

·         Stores and issues material upon request

·         Coordinate with other warehouses on material status

·         Provide material status

·         Order and issue material

·         Provide customer service through phone calls and emails

·         Key in Purchase Orders and make material available

12/2012 to 6/2013                            Head Bookkeeper

                                                Hertford County Jail – Winton, NC

Have the duties of the head bookkeeper geared towards the institution but provide some key points from the job I am applying for. (eye-catching duties)

05/2006 to 05/2012            Administrative Manager

                                                Bertie Correctional Institution – Bertie, NC

Have the duties of the administrative manager geared towards the institution but provide some key points from the job I am applying for. (eye-catching duties)


2017                                      Master of Science: Human Resource Mgmt

                                            Strayer University-Newport News, VA

2003                                      Bachelor of Science: Criminal Justice

                                           North Carolina Central University-Durham, NC

REFERENCES                   Professional References Available Upon Request

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